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Eco-Friendly Skincare

We are a powerhouse of skincare innovation. Our products are crafted from traditional recipes which are centuries old.
Biatcho coffee scrub
Top Choice

Artisan-Crafted Exfoliant That Energizes & Smooths Skin.

Luxurious Coffee Body Scrub: Natural coffee grounds and nourishing oils gently buff away dead cells, reveal radiant complexion, and deeply hydrates. 100% natural, cruelty-free, sensory skincare experience
Pure And Natural

Loved Skincare By Most International Beauticians

From the serene beaches of Bali to the bustling streets of Paris, discerning customers are choosing our natural skincare solutions for their daily routines. Our commitment to pure, earth-sourced ingredients resonates with beauty enthusiasts worldwide who seek genuine results without compromise.
Packed with vitamins, minerals and essential fatty acids. Provides deep nourishment for healthier skin.
Natural fragrances that provide mood-lifting properties. Essential oils that offer additional skincare benefits.
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Clear ingredient lists without hidden chemicals. Traceable supply chains from farm to bottle.
biatcho black soap
tumeric soap
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See below for answers

Frequently Raised Questions

Are your products 100% organic?
Our natural skincare products are crafted with the highest quality ingredients, and many of them are indeed organic. We prioritize using organic ingredients whenever possible to ensure the best results and to maintain our commitment to sustainability and environmental responsibility. If you have specific questions about any product, please refer to the individual product details for more information about its organic content.
What payment methods do you accept?
We offer a variety of payment options to ensure a smooth and convenient shopping experience for our customers. You can choose to pay using cash on delivery, making it easy for those who prefer handling transactions in person. Additionally, we accept mobile money payments through MTN Money and Orange Money, providing a secure and efficient way to complete your purchase electronically. For those who prefer online transactions, we also accept credit card payments and PayPal. Whatever your preferred method, we strive to make the payment process as seamless as possible.
Do you offer seasonal discounts & promotions?
Yes, we regularly offer seasonal discounts and promotions to provide our customers with great value. Keep an eye on our website and subscribe to our newsletter to stay informed about our latest offers and special deals.
Do you offer custom packaging or private label services for skincare products?
Yes, we proudly offer private label services for our skincare products. Whether you're looking to create your own brand or expand your existing product line, our team is here to help. Contact us for more details on how to get started.
When can i expect a response to my email?
Our team is working very hard but we are experiencing very rapid growth at this time. While we are expanding our resources, our aim is to respond to all inquiries within 48 hours. Please note that our response times may vary during peak periods such as after product launches or promotions.
The package i ordered is stuck with customs!
rewrite this: When travelling across borders, your order may be held up at customs. Sadly, we do not have any control over this, we are all at the mercy of your country’s customs officials. Please be aware that there is always the potential for international orders to get caught up in the system, and your package may be delayed up to 7 weeks. This is not a common occurrence, but it can happen. Once we’ve shipped your package, we cannot do anything once it is in possession of customs officials and your country’s postal service. Here's the revised version: When orders are shipped internationally, they may be subject to customs delays. Unfortunately, we have no control over this process, as it is handled by your country's customs officials. Please be aware that while it is not a common occurrence, there is always a possibility that international orders could be delayed by up to 7 weeks. Once your package is in the hands of customs and your local postal service, we are unable to expedite the process.
Do you provide discount for subscribing?
Yes, we offer exclusive discounts for our subscribers and members. Join our community to enjoy special offers and promotions available only to our loyal customers. Join our subscriber list today and start saving!
How to contact customer support?
Our Customer Support team operates primarily from California, USA, with partial support available from our offices in Douala, Cameroon, and Melbourne, Australia. Our service hours are Monday to Friday, 9:30 AM to 5 PM EST (excluding holidays). Weekend support is limited. To reach our team, please visit our contact page to submit your inquiry or give us a call.
Is your packages are biodegradable?
Yes, all our skincare products are packaged in biodegradable materials. We are committed to sustainability and ensuring that our packaging has minimal impact on the environment.
Do you process credit card payments over the phone?
To ensure better security, we are unable to process orders or accept payments over the phone. If you need assistance placing your order online, our support team is happy to help. Please visit our contact page to submit your inquiry or give us a call to reach our team.
Are Shipping or Delivery Fees Refundable?
At this time, all shipping fees are non-refundable. We apologize for any inconvenience this may cause.
What are the benefits of subscribing?
Receive 10% off plus free shipping with all subscription orders.
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